Maian Responder Free / Responsive / Self Hosted

When you purchase Maian Responder you automatically receive 12 months FREE priority support worth £29.95.

Priority support can be requested via the Maian Script World Licence Centre. I reply to priority messages as soon as possible, in most cases within 30mins if I`m online. This takes priority over support messages on the forums, which will take longer. Notifications for priority support are sent to all my devices so I am immediately aware of any issues.

Please take a moment of your time to view the two tabs detailing what IS covered and what isn`t. Thank you.

The following is covered with the priority support:

---

• Free 12 month priority support is offered on any licence purchased, even if a gift code was used.
• Each time you purchase a new licence, your priority support expiry is reset to 12 months from the purchase date.
• Priority support is free for 12 months regardless of how many licences are purchased.
• Notification will be sent automatically when your priority support runs out and you can renew if you want to.
• Priority support can be renewed at a cost of £29.95 for 12 months. This is optional.
• There are no restrictions on the amount of support messages you can send during your 12 month period, but please only mark queries as urgent if they are urgent.
• Priority support can be discontinued at any time if I feel its been open to abuse. No refunds will be offered.

---

Note that if you don`t renew, you can still log into the licence centre as normal to generate licence keys.

The following is NOT covered with the priority support:

---

• Maian Responder Installation and/or third party script installation.
• Template integration
• HTML/PHP or any other custom programming
• Phone support
• Personal tutoring

---

You may still contact me about any of the above, but further charges may be incurred.